UPDATES & FAQS
UPDATES
To check for periodic updates to Blue's functionality:
Turn Blue off. Then open Blue's battery cover and connect her to your computer with the included micro
USB cable.
Go to
www.mattel.com/jurassicworld
and follow the on-screen prompts.
a
NOTE:
Disconnecting Blue during update phase can cause her serious harm. DO NOT disconnect
her until the enhancement is complete!
FAQS
Q. Blue is not responding.
A. Make sure the controller and Blue are both turned on and fully charged.
Q. How do I know if an update is available?
A. Log on to
www.mattel.com/jurassicworld
availability.
Q. Blue is fully charged but not responding to commands.
A. Check and see that the battery cover is closed and secured with a Phillips head
screwdriver (not included).
More FAQS can be found at www.mattel.com/jurassicworld.
1 9
b
every few months to check for update
QUICK TIPS
(1) When Blue starts to lose power, she may lose functionality or performance. If Blue
batteries get too low, she will automatically turn off. It's time for a recharge. Blue's running
time may change depending on your operating style and operating environment.
(2) Radio interference can affect Blue's performance. Interference can be caused by other R/C
c
vehicles running on the same frequency, electrical wires, large buildings, and other Wi-Fi or
Bluetooth sources. Try to stay away from these!
(3) Don't store Blue near heat or in direct sunlight. Always turn switches OFF before storage.
(4) Don't operate Blue in sand or through water or snow. Do not immerse in water. If Blue does
get wet, wipe her with a towel and allow to dry completely overnight.
(5) Make sure you are operating on a smooth surface. Blue is not intended for outdoor use or
on carpeted surfaces.
(6) When exposed to an electrostatic source, the product may malfunction. To resume normal
operation, turn Blue off then on again. This should reset Blue and let you resume normal
operation.
(7) If this does not correct the issue, you may need to do a factory reset. This will also reset your
Training Mode to Level 1. To do a factory reset, turn Blue on and turn the controller off. Then,
on the controller, press and hold the Mood Selector (left top) and the Treat Button (top front).
Continue to hold the two buttons as you turn on the controller for a minimum of 3 seconds.
When you hear Blue and the controller flashes both LEDs white, then within 5 seconds
touch the top Petting Sensor to activate the factory reset.
(8) If Blue tips over, she will stop functioning and emit a sound. Reposition Blue on her hind legs
to resume normal play.
(9) Occasionally check Blue
s wheels to ensure that they haven
'
or other debris.
(10) If you don
t pay attention to Blue, she will go into sleep mode. To restart Blue, you can touch
'
either of her head sensors.
1
2
5
UPDATES & FAQS
t been contaminated with hair
'
3
4
s
'
2 0