WEG Motor Scan Manual General De Instalación Y Operación página 61

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10. WARRANTY
WEG Equipamentos Elétricos S/A, Motors Unit ("WEG"), provides  warranty against defects in
workmanship and materials for the WEG Motor Scan for a period of 12 months or for the period of the license
duration when there is renewal of the service subscription, provided that uninterruptedly, counted from the date
of the invoice issued by the factory or distributor/dealer.
The paragraph above contains the legal warranty periods, seeing that they are not cumulative.
If a warranty period is defined differently in the technical and commercial proposal of a particular sale, such
period shall override the time limits set out above.
The periods above are independent of product installation date and start of operation.
In case of any abnormal behavior in the product operation, the customer must immediately notify WEG in
writing of the defect occurred and make the product available for WEG or its Authorized Technical Assistance
for the period necessary to identify the cause of the defect, verify the warranty coverage, and perform the
proper repairs.
In order to be entitled to the warranty, the customer must meet the specifications of WEG's technical
documents, especially those provided in the product Installation, Operation and Maintenance Manual, as well
as the rules and regulations in force in each country.
The defects arising from the inappropriate or negligent use, operation, and/or installation of the equipment are
not covered by the warranty, as well as defects resulting from external factors or equipment and components
not supplied by WEG.
The warranty will not apply if the customer, at its own discretion, makes repairs and/or modifications to the
equipment without prior consent in writing by WEG.
The warranty shall not cover equipment, parts and/or components whose useful life is usually shorter than the
warranty period. It also does not cover defects and/or problems resulting from force majeure or other causes
that cannot be attributed to WEG, such as but not limited to: incorrect or incomplete specifications or data
supplied by the customer, transportation, storage, handling, installation and operation not complying with the
provided instructions, accidents, defects in the construction works, use in applications and/or environments for
which the product was not designed, equipment and/or component not included in the scope of WEG's
supply. The warranty does not include disassembly services at the premises of the customer, product
transportation costs and travel, lodging and meal expenses for the staff of the Technical Assistance, when
requested by the customer.
The services under warranty shall be executed solely at WEG authorized repair shops or at its own factory.
Under no circumstances will the warranty services extend the equipment warranty period.
WEG's Civil Liability is limited to the supplied product; WEG will not take any liability for indirect or consequential
damages, such as loss of profit, revenue losses and the like which may arise from the contract signed between
the parties.
Manual of Electric Motors
61

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