t
roUbleShooting
Problem
Pilot light does not come on when
the temperature control is turned up.
Grill plates do not get hot.
S
r
erVice and
epair
There are no user serviceable parts within this appliance. To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord
yourself. Do not send units directly to The Vollrath Company LLC. Please contact Vollrath Technical Service from the list below.
When contacting Vollrath Technical Service, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing
the date the unit was purchased.
W
S
arranty
tatement For
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written warranty to
purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship for a period of one year, except
as specifi cally described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase date found on the
receipt. Any damages from improper use, abuse, modifi cation or damage resulting from improper packaging during return shipment for warranty repair will not
be covered under warranty.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.
www.vollrath.com
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: 920-457-4851
Main Fax: 920-459-6573
Service Tel: 920-457-4851
Service Fax: 920-459-5462
It might be caused by
Unit is not plugged in.
Pilot light malfunction.
Low or no voltage from power source (wall outlet).
Heating element is faulty.
VOLLRATH Technical Service • 1-800-628-0832 • Email: techservicereps@vollrathco.com
t
V
c
. l.l.c.
he
ollrath
o
Vollrath Europe BV
Beneluxbaan 7
5121 AD RIJEN
The Netherlands
+31161870005
Plug unit in.
Replace pilot Light.
Verify correct voltage is being provided to unit. If not, have
qualified personnel correct power problem.
Replace heating element.
Vollrath of China
Vollrath Shanghai Trading Limited
29D, 855 South Pu Dong Road
Shanghai, China 200120
Tel: 86-21-50589580
Course of Action
Vollrath de Mexico S. de R.L. de C.V.
Periferico Sur Edifi cio 2-C
Col. Santa Maria Tequepexpan
45601 Tlaquepaque, Jalisco Mexico
Tel: (52) 333-133-6767
Tel: (52) 333-133-6769
Fax: (52) 333-133-6768
Item No. 2350013-1 ml
Rev
6/10/15