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Troubleshooting
SAFETY PRECAUTIONS
If ANY of the following conditions occurs, turn off your unit immediately!
The power cord is damaged or abnormally warm
•
You smell a burning odor
•
The unit emits loud or abnormal sounds
•
A power fuse blows or the circuit breaker frequently trips
•
Water or other objects fall into or out of the unit
•
DO NOT ATTEMPT TO FIX THESE YOURSELF! CONTACT AUTHORIZED SERVICE PROVIDER
IMMEDIATELY!
Common Issues
The following problems are not a malfunction and in most situations will not require repairs.
Issue
Unit does not turn
on when pressing
ON/OFF button
The unit changes
from COOL/HEAT
mode to FAN
mode
The indoor unit
emits white mist
Both the indoor
and outdoor units
emit white mist
Possible Causes
The Unit has a 3-minute protection feature that prevents the
unit from overloading. The unit cannot be restarted within
three minutes of being turned off.
The unit may change its setting to prevent frost from forming
on the unit. Once the temperature increases, the unit will start
operating in the previously selected mode again.
The set temperature has been reached, at which point the
unit turns off the compressor. The unit will continue operating
when the temperature fluctuates again.
In humid regions, a large temperature difference between the
room's air and the conditioned air can cause white mist.
When the unit restarts in HEAT mode after defrosting, white
mist may be emitted due to moisture generated from the
defrosting process.
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