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POSSIBLE TROUBLESHOOTING
6) Signalling:
smoke °C/high.
Problem:
turns off due to exceeding maximum smoke temperature.
Actions:
• Check the pellet type
• Check for anomalies with the smoke-extraction motor
• Check to see if there are any obstructions in the smoke channel
• Check correct installation
• Gear motor faulty (CAT)
7) Signalling:
Check button (signals an anomaly on the emergency button)
Actions:
• check maintenance status of the button and its board connection cable (DEALER).
8) Signalling:
"Battery check"
Problem:
The insert does not stop but the error appears on the display.
Actions:
• The buffer battery of the control board needs changing (DEALER).
Remember that this component is subject to regular wear and so it is not covered by the guarantee.
9) Signalling:
ALARM - HIGH CURRENT: Activated when anomaNEAs, excessive current absorption is detected on the
gear motor..
Actions:
Check functioning (CAT): gear motor - Electrical connections and electronic board.
10) Signalling:
ALARM - LOW CURRENT: Activated when anomaNEAs, insufficient current absorption is detected on
the gear motor.
Actions:
Check functioning (CAT): gear motor - pressure switch - tank thermostat - electrical connections and electro-
nic board
11) Problem:
Remote control not working
Actions:
• Move closer to the stove
• check the battery and if necessary, replace it.
• Synchronisation with automatic search on activation: when you put the batteries into the radio control a
radio channel search phase will start up automatically, and it will subsequently connect to the product de-
tected. So that this occurs correctly, make sure to switch the product on before inserting the batteries in the
radio control, and stay in the vicinity of the antenna in order to achieve radio coverage with certainty.
• Synchronisation with automatic search and manual activation - it is possible to launch an automatic search
for a product manually, simply carry out the following operations after having already put the batteries into
the radio control:
- Go close to the product's antenna and make sure it is connected to the electricity supply.
- With the display switched off (standby) hold the 0/I key down for 10".
- After 10" a "NETWORK SEARCH" message appears on the display, then release the o/I key, as this means
that the automatic search has been activated.
- Automatic tuning of the radio channel will occur within a few seconds.
12) Problem:
During ignition, the differential switch trips (DEALER):
Actions:
• Check the condition of the ignition coil, the electrical system, and the electrical components.
13) Problem:
Outgoing air not hot:
Actions:
• Check that the fan is working.
NOTE 1
All signals/warnings remain shown until you intervene on the remote control, by pressing the button
Do not use the insert before having eliminated the problem.
NOTE 2
Once 1000 kg of pellets have been consumed or some other value set by the CAT during the first ignition, the display
flashes a message that reads "maintenance".
The stove works, but you must call the Dealer out to perform extraordinary maintenance.
NOTE 3
solid-fue due to the quality of pellets or particularly critical installation, the stove becomes clogged earlier, the message
"CALL SERVICE" will appear. Proceed as per "Mainten." instructions.
N.B.:
The combustion chambers and smoke ducts connected to the solid-fuel appliances must be cleaned once a year (check
if your country has specific legislation covering this).
Failure to regularly check and clean increases the likelihood of a fire in the chimney pot.
In the case of a fire in the stove, in the flue or in the chimney, proceed as follows:
- Disconnect the power supply
- Use a carbon dioxide (CO
2
- Call the fire brigade
DO NOT ATTEMPT TO PUT THE FIRE OUT WITH WATER!
After the event, have the appliance checked by an authorised Service Centre and have an authorised technician check the flue.
IMPORTANT!!!
) extinguisher
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