HP OFFICEJET PRO 8100 Guía De Instalación Inicial página 12

Solve setup problems
Step 3. Restart components of the wireless network
Turn off the router and the printer, and then turn them
back on in this order: router first and then the printer.
If you still are unable to connect, turn off the router,
printer, and your computer, and then turn them back
Step 4. Run the Wireless Network Test
For wireless networking issues, run the Wireless
Network Test.
For more information, see "Step 2: Test the wireless
connection" on page 9.
Step 5. Make sure your computer is not connected to
your network over a Virtual Private Network (VPN)
A Virtual Private Network (VPN) is a computer
network that uses the Internet to provide a remote,
secure connection to an organization's network.
However, most VPN services do not allow you to
access local devices (like your printer) on your local
network while your computer is connected to the
VPN.
To connect to the printer, disconnect from the VPN.
Reducing interference
The following tips might help reduce the chances
for interference in a wireless network:
•
Keep the wireless devices away from large metal
objects, such as filing cabinets, and other
electromagnetic devices, such as microwaves
and cordless telephones, as these objects can
disrupt radio signals.
•
Keep the wireless devices away from large
masonry structures and other building structures
on in this order: router first, then the printer, and
then the computer. Sometimes, turning off the power
and then turning it back on recovers from a network
communication issue.
Tip: If the Wireless Network Test indicates the
signal is weak, try moving the printer closer to
the wireless router.
Tip: To use the printer while connected to
the VPN, you can connect the printer to your
computer with a USB cable. The printer uses its
USB and network connections at the same time.
For more information, contact your network
administrator or the person who set up the wireless
network.
as these objects can absorb radio waves and
lower signal strength.
•
Position the access point or wireless router in a
central location in line of sight with the wireless
devices on the network.
•
Keep all wireless devices on the network within
range of one another.
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