FAQ
Observation
The heat pump does
not start
The required
temperature is not
reached
Error codes
Num
Code
Defect location
1
EE1
High Pressure circuit
2
EE2
Low Pressure circuit
3
EE3
Water flow control (...check the bypass, increase the flow...)
4
EE4
3 phase sequence protection (only for tri phased products)
5
PP1
Pool water temperature sensor (on water exchanger)
Compressor output temperature sensor ( heating model),
6
PP2
Water exchanger input temperature sensor (heating/cooling model )
7
PP3
Air exchanger temperature sensor
8
PP4
Compressor input temperature sensor
9
PP5
Air ambient temperature sensor (on air exchanger)
10
PP6
Compressor overload
11
PP7
Security automatic stop Ambient temperature < 0°C,
888/EE8/
other
Signal communication failure between PCB and control panel (cable cut, connexion
12
codes
problem rust/link, defect control panel)
Caution! Do not dismantle or repair the pool heat pump yourself, contact your dealer !
NOTPACAQX - ind Q – 0413
Causes
No current
Stop button pressed
No voltage
Circuit breaker tripped
Blocked air inlet
Blocked air outlet
Three-minute defrost
Temperature setting too low
Has not been operating for
long enough
Actual application is different
from the application used in
the cost estimate
Measure the voltage. If 0 Volt wait for the
current to return
Press the button
Look for the cause and reset the
protective devices
Look for the cause and reset the circuit
breaker
Clean the air inlet
Clean the air outlet
Please wait
Increase the temperature setting
Increase the filter time and the operating
range of the heat pump.
Check and change the
settings (cover time, required
temperature, period of use, etc.)
20/41
Solutions