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11. WARRANTY TERM
WEG Equipamentos Elétricos S/A, Motor Unit, offers warranty against defects in workmanship and materials for
their products for a period of 18 months from the invoice issue date by factory or distributor / dealer, limited to
24 months from date of manufacture. Motors of the HGF Line are covered for a period of 12 months from the
invoice issue date by the factory or distributor / dealer, limited to 18 months from the date of manufacture.
The paragraph above contains the legal warranty periods. If a warranty period is defined in a different way in
the commercial, technical proposal of a particular sale, that will override the time limits set out above.
The periods above are independent of installation date and provided that the following requirements are met:
proper transportation, handling and storage; correct installation in specified environmental conditions free of
aggressive agents; operation within the capacity limits and observation of the Installation, Operation and
Maintenance Manual; execution of regular preventive maintenance; execution of repairs and/or changes only by
personnel with WEG's written authorization; in the occurrence of an anomaly, the product must be available to
the supplier for the minimum period necessary to identify the cause of the anomaly and to repair it properly; the
buyer must immediately notify WEG of any defects occurred and they must be later confirmed as
manufacturing defects by WEG. The warranty does not include assembly and disassembly services at the
buyer's premises, costs of product transportation, as well as travel, lodging and meals expenses for the
technical assistance staff when requested by the customer. The warranty service will be provided exclusively
at a WEG authorized Technical Assistance or at the plant.
Components, parts and materials whose useful life is usually less than 12 (twelve) months are not covered by
the warranty.
Under no circumstance will warranty services extend the warranty period of the equipment. However, new
warranty equivalent to the original one will be due only to the components repaired or replaced by WEG.
The present warranty is limited to the product supplied. WEG will not be liable for damages to people, third
parties, other equipment and facilities, loss of profits or other incidental or consequential damages.
Manual of Electric Motors
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