Customer Service - Silk’n Tightra Manual Del Usuario

Problem
The treatment
mode indicator
light (#4) and
EN
the energy level
indicator lights
(#5) blink alternately.
The device does not
charge.
The device has
stopped working
during a treatment.
The device has
stopped working.
If any of the problems persist, contact Customer Service.

9. Customer service

For more information see our website www.silkn.eu. This manual
is also available as a PDF download from the website. Contact
Silk'n Customer Service to report unexpected operations or
events, or any other problem with your device. Our contact
details are:
Country
Belgium
France
Germany
Italy
Explanation / what to do
• There is a system error. Restart the device.
• Make sure the adapter is connected to the
device and the electricity supply. Unplug
the adapter (#10) and then reconnect it
again to reset the device.
• Check that the USB cable (#9) is not
damaged.
• Make sure the device is fully charged.
The device will shutdown automatically
during a treatment if the battery is too
low, or if there is a system error.
• Restart the device.
Service number
0800-29316
0891-655557
089 51 23 44 23
20
Email
serviceconsommateurbe@silkn.eu
serviceconsommateurfr@silkn.eu
kundenservicede@silkn.eu
servizioclientiit@silkn.eu