Troubleshooting - Global Air NPC1-14C Manual De Usuario

Troubleshooting

Problem
The unit does not start
when pressing on/off
button
Not cool enough
The unit is noisy/loud
The compressor does
not seem to be working
The remote cont rol does
not function
CH01 code displays
CH02 code displays
E4 code displays
Displays
ATTE NTION:
When abnormal situations occur, turn off the air conditioner and unplug it from the wall outlet, then please keep in
contact with professional electrician for help or call professional customer service.
Possible Causes
Water full indicat ors blinks and water
tank is full.
Room temperature is higher than the set
temperature.
Room temperature is lower than the
setting temperature.
The doors or windows are not closed.
There are heat sources inside the room.
Exhaust air hose is not connected or
blocked.
Temperature setting is too high.
Air inlet is blocked.
The ground is not level or not flat
enough.
The sound comes from the flowing of
the refrigerant inside the air conditioner.
The overheat protection may be
activated.
Remote control signal is not detected by
the control panel.
Distance too great.
The batteries are drained.
Room temperature sens or failure
Tube temperature sensor failure
Anti-freez e prot ection
Water tank in chassis is full
Corrective Action
Drain the water from the water tank.
Reset the temperature
Reset the temperature
Make sure all the windows and doors are
closed.
Remove the heat sources if possible.
Connect or clean the exhaust air hose.
Reset the temperature.
Clean the air inlet and filters.
Place the unit on a flat, level ground if
possible.
It is normal.
Wait 30 minutes until the temperature has
decreased, then turn on the unit again.
Make sure the remote control is correctly
aimed at the control panel.
Check batteries on the remote.
Check the room temperature sensor and
related circuits
Check the t ube t emperature sensor and
related circuits
Restore the functions automatically once
anti-freeze protection is over.
Drain the condensate and re-start the unit
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