Troubleshooting (cont.)
CAUTION: Risk of product damage. This product contains
sensitive electronic components. Use care not to damage pins and
connectors during troubleshooting.
CAUTION: Risk of product damage. Do not insert anything other
than the sensor wire into the sensor wire connector (phone jack) on
the circuit board.
NOTE: For service parts information, visit your product page at
www.kohler.com.
Faucet Troubleshooting Table
Symptoms
1.
No water flow.
2.
Low water flow.
1186051-2-E
Probable Causes
Recommended Action
A. The supply
A. Confirm the supply
stops are
stops are open.
closed.
B. Handle is in
B. Rotate the handle to the
the closed
open position. Refer to
the "Faucet Operation"
position.
section.
C. The hot
C. Confirm the supply
and/or cold
hoses are not kinked. If
supply hose
coiled, maintain an
is kinked.
inside diameter of 3"
(76 mm).
D. The outlet
D. Confirm the solenoid
hose is
valve is located within
kinked.
7" (178 mm) to 8" (203
mm) from the faucet
base.
E. Refer to the "Handle
E. Handle LED
is not lit.
Switch Troubleshooting
Table."
Refer to the "Sensor
F.
Sensor LED
F.
is not lit.
Troubleshooting Table."
G. Refer to the "Cleaning
G. One or more
screens are
the Screens" section.
clogged.
A. The supply
A. Confirm the supply
stops are
stops are fully open.
partially
closed.
B. Handle is
B. Rotate the handle to the
partially
full open position.
closed.
16
Kohler Co.