Q
Connection is poor even when established.
A
In certain areas, signal strength can vary dramatically.
Try moving to a different location. Heavy network traffic my affect
the ability to connect, or the stability of the call.
Q
LCD does not turn on.
A
Remove and replace the battery and turn on the power. If the
phone still does not turn on, charge the battery and try again.
Q
An echo can be heard during connection with a certain
telephone in a certain area.
A
It is called 'Echo Phenomenon'. It occurs if the volume is too high
or caused by special properties (semi electronic telephone
exchange) of the machine on the other end.
Q
The phone gets warm.
A
During long calls, or if camera/games/Internet are used for a long
time, the phone may become hot. This is perfectly normal and
has no effect upon the life of the product or performance.
Q
Standby duration of the phone gradually becomes shorter.
A
Batteries have a limited life. When the battery lasts for half its
original time, it requires replacement. Only use authorised
replacement parts.
Q
Usage time of battery becomes shorter.
A
If the battery time is short, it may be due to the user environment,
or large volume of calls, or weak signals.
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