Frequently asked questions
You may have some questions on how to best charge
your hearing instruments. Read the questions and
answers below. If you have more questions, your Hearing
Care Professional will help you.
Why do my hearing instruments not turn on
when I take them out of the charger?
Check the following:
●
The charger is off. Press and hold the button for
5 seconds to turn on the charger. Refer to the section
"Turning the charger on or off".
●
The charger's internal battery is too low. Connect the
charger to an electrical outlet.
Now take your hearing instruments out of the charger.
How can I turn off my hearing instruments
without charging them?
Place the hearing instruments in the charger. Ensure
X
that they are inserted correctly (status LEDs light up).
The hearing instruments are automatically turned off
and start charging.
Disconnect the charger from the electrical outlet.
X
Press and hold the button for 5 seconds to turn off the
X
charger. Charging stops.
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