TROUBLESHOOTING
PROBLEM
The mower
does not start.
The mower
cuts the grass
unevenly.
The mower
does not mulch
properly.
The mower is
hard to push.
The mower is
excessively
noisy and
vibrates.
POSSIBLE CAUSE
The battery is not charged.
The switch is defective.
Grass jammed between the
deck and blade.
The battery is not fully
inserted in the mower.
Battery may require service
or replacement.
The lawn is rough or uneven.
The cutting height is not set
properly.
Wet grass clippings are
sticking to the underside of
the deck.
The mulching plug is missing. Install the mulching plug.
The grass is too tall, or the
cutting height is too low.
The rear of the grass catcher
bag is dragging in thick grass.
The motor shaft is bent.
The blade is unbalanced.
Charge the battery.
Replace the switch (call the tollfree helpline,
at 1 (855) 470-4267).
Remove battery; check under deck for
jams.
Check the connection between the battery
and the mower. Make sure the battery
clicks into place.
Call toll free helpline, at 1 (855) 470-4267 or
replace battery.
Check the mowing area.
Move the wheels to a higher setting.
Wait until the grass dries before mowing.
Raise the cutting height.
Empty the grass clippings from the grass
catcher bag.
Stop the motor, and inspect for damage.
Repair before restarting. If vibration
persists, call the toll free helpline 1 (855)
470-4267.
29
SOLUTION