TROUBLESHOOTING
Problems
There is no steam.
The steam flow is
low.
Water runs
through the holes
of the steam head.
The steamer takes
a long time to heat
and/or ejects white
particles.
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Possible causes
The appliance has not
been turned on.
The hose has been
obstructed.
There is no water left in
the water tank.
Your steamer has a
build-up of scale
because it has not been
rinsed out regularly.
The hose has been
obstructed.
There is no water left in
the water tank.
The steam is not ready
yet.
There is condensation
in the hose.
Your steamer has a
build-up of scale
because it has not been
descaled
regularly.
Solutions
Check that the appliance has been
plugged in correctly. Next press the
On/Off pedal, the power indicator
light located at the front of the
appliance will come on.
Check that the hose is not bent or
twisted.
Switch off the device and fill the
water tank.
See descaling process (Cleaning
paragraph).
Check that the hose is not bent or
twisted.
Switch off the appliance and fill the
water tank.
The appliance will produce steam
about 60 seconds after it has been
switched on.
Never use a steamer in the
horizontal position. Hold the hose
vertically outstretched and wait for
the condensed water to return to
the steamer.
See descaling process
(Cleaning paragraph).