Troubleshooting; Declaration Of Conformity; Warranty Declaration - STEINEL PROFESSIONAL IR Micro LiveLink Manual De Instrucciones

7. Troubleshooting

Malfunction Cause
Light does not switch L LiveLink box faulty
ON
L Lux setting too low
L No motion being
detected
Light does not switch
L Lux setting too high
OFF
L Stay-ON time still effec-
tive
L Interfering heat sources:
e.g. fan heater, open
doors and windows,
pets, light bulb / halogen
floodlight, moving ob-
jects
Sensor switches OFF in L Stay-ON time too short
spite of persons being L Light-level threshold too
present
low
Sensor does not switch L Stay-ON time too long
OFF quickly enough
Sensor does not switch L Reach is reduced when
ON quickly enough approached from the
when approached from front
the front
Sensor does not switch L Lux setting too low
ON when persons are
present despite it being
dark
Sensor does not switch L Sensor in semi-automat-
ON selected basic
ic mode
brightness in spite of it L Lux setting too low
being dark
Other faults L Sensor operating at the
limit of specific tempera-
ture ranges
Remedy
L Replace LiveLink box
L Slowly increase lux set-
ting until light switches
ON
L Ensure unobstructed
sensor vision
L Check detection zone
L Reduce lux setting
L Wait until stay-ON time
elapses; reduce stay-ON
time if necessary
L Use stickers to mask out
stationary sources of
interference
L Increase stay-ON time
L Change light threshold
L Reduce stay-ON time
L Install additional sensors
L Reduce distance be-
tween two sensors
L Sensor deactivated via
switch/button?
L Semi-automatic mode?
L Increase light-level
threshold
L Switch sensor to fully
automatic mode
L Increase light-level
threshold
L See technical specifica-
tions
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8.

Declaration of Conformity

This product complies with
- EMC Directive 2014/30/EU
- RoHS Directive 2011/65/EU
- WEEE Directive 2012/19/EU

9. Warranty Declaration

As purchaser, you are entitled to your statutory rights against the vendor. If
these rights exist in your country, they are neither curtailed nor restricted by
our Warranty Declaration. We guarantee that your STEINEL Professional sensor
product will remain in perfect condition and proper working order for a period
of 5 years. We guarantee that this product is free from material-, manufactur-
ing- and design flaws. In addition, we guarantee that all electronic components
and cables function in the proper manner and that all materials used and their
surfaces are without defects.
Making Claims
If you wish to make a claim, please send your product complete and carriage
paid with the original receipt of purchase, which must show the date of pur-
chase and product designation, either to your retailer or contact us at STEINEL
(UK) Limited, 25 Manasty Road, Axis Park, Orton Southgate, Peterbor-
ough, PE2 6UP, for a returns number. For this reason, we recommend that you
keep your receipt of purchase in a safe place until the warranty period expires.
STEINEL shall assume no liability for the costs or risks involved in returning a
product.
For information on making claims under the terms of the warranty, please go to
www.steinel-professional.de/garantie
If you have a warranty claim or would like to ask any question regarding your
product, you are welcome to call us at any time on our Service Hotline
01733 366700.
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