Troubleshooting Guide
If a fault occurs, run through the table below before taking your unit for repair. If the fault persists, attempt to solve it by switching the unit off and on
again. If this fails to resolve the situation, consult your dealer. Under no circumstances should you attempt to repair the receiver yourself. This could void
the warranty.
Symptom
No power
No sound
Poor FM reception
Remote control does not
operate.
Cannot operate with the
application and no sound via
Bluetooth connection.
22
Possible cause
The power adapter is disconnected.
Poor connection at AC wall socket is dead or off.
The master volume is adjusted too low.
The MUTE button is press to "ON."
Incorrect selection of input source.
Incorrect connections between the components.
No antenna is connected.
The antenna is not positioned for the best reception.
Batteries are not inserted or exhausted.
The remote sensor is obstructed.
Pairing failed between your smartphone and DS-N10A.
Remedy
Connect cord securely.
Check the outlet using a lamp or another appliance.
Adjust the master volume.
Press the MUTE button to cancel the muting effect.
Select the desired input source correctly.
Make connections correctly.
Connect an antenna.
Change the position of the antenna.
Replace the batteries.
Remove the obstacle.
Check the pairing status in your smartphone's setting
menu.