Support - Atlantis A12-A750-AK Manual Del Usaurio

I can't connect my +CamAlarm to Wi-Fi.
 Reconnect it to LAN and re-type the password in +CamAlarm's setting first, always.
 Unplug the LAN cable after Wi-Fi setting is completed and restart +CamAlarm.
 +CamAlarm can't support 5G Wi-Fi now, please use 2.4G wireless routers instead.
I can't save the snapshots.
 +Alarm App will need to access to your phone's album for saving snapshots. The
authorization might need you to approve while using the function for the first time
in some phones. If you mis-click the 'No' option during the authorization, you might
need to enable it in the system setting menu.
How to reset my +CamAlarm?
 PLEASE MAKE SURE YOU CLEARLY KNOW THE RESULT OF RESETING:
 ALL DATA WILL BE ERASED INCLUDING THE INTERNET SETTINGS AND
RECORDED VIDEOS.
 Power up your +CamAlarm, wait 1 minute.
 Hold the reset button for some seconds. Release the button then the +CamAlarm
would be reset.
Accessories
 Remember to pull out the battery insulating pieces before use.
 Use +Alarm App (or +Alarm Control center)
installing.
 It's recommended to take pictures for the QR codes or barcodes printed on the
accessories and save them to your phone's album.

6. Support

For technical questions and support, please contact our help-desk by ticket on
http://www.atlantis-land.com/ita/supporto.php.
For generic informations, please send an e-mail to
For presales informations, please send an e-mail to
Atlantis
Via E. Mattei 10
20010 Pogliano Milanese (MI)
Italy
Fax: +39.02.78.62.64.39
Website: http://www.atlantis-land.com
Email: info@atlantis-land.com
for pairing accessories before
info@atlantis-land.com.
prevendite@atlantis-land.com.
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ENG