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at 1-888-331-4569.
PROBlEM
Unit will not start.
Battery pack will not charge.
Bar/chain overheated.
Chain is loose.
Poor cut quality.
Unit runs but does not cut.
TROUBLESHOOTING GUIDE
BE sURE TO FOllOW sAFETY RUlEs AnD insTRUCTiOns
POssiBlE CAUsE
Battery pack not installed properly.
Battery pack not charged.
Lock button not actuated.
Pole connections not properly tightened.
Battery pack not inserted into charger.
Charger not plugged in.
Surrounding air temperature too hot or
too cold.
Chain too tight.
Lubrication needed.
Chain tension set incorrectly.
Chain tension set incorrectly.
Chain needs replacement.
Chain installed backwards.
sOlUTiOn
Check battery pack installation.
Check battery pack charging requirements.
Pull back on lock button/actuate trigger.
Refer to Joining Saw Head Module to Handle Module.
Insert battery pack into charger until LED illuminates.
Plug charger into a working outlet. Refer to Important
Charging Notes for more details.
Move battery pack to a surrounding air temperature of above
40 °F (4.5 °C) or below 104 °F (+40 °C).
Refer to Adjusting Chain Tension.
Refer to Chain Oiling.
Refer to Adjusting Chain Tension.
Refer to Adjusting Chain Tension. nOTE: Excessive
tension leads to excessive wear and reduction in life of bar &
chain. Lubricate after every 10 minutes of use.
Refer to Installing and Removing Saw Chain.
Refer to Installing and Removing Saw Chain.
English
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