TROUBLESHOOTING
IF THE PUMP FAILS TO OPERATE:
• Check to make sure the power cord is plugged in and the pump is
getting power.
• Check the pump outlet and any tubing, nozzles, spitters, etc., for kinks
or obstructions.
• Remove the inlet screen and/or pump cover, and impeller housing to
expose the impeller. Turn the impeller to ensure that it is not broken or
jammed. Also check to make sure that the ceramic shaft or bearings
are not broken.
IF THE PERFORMANCE OF THE PUMP IS NOT SATISFACTORY
OR THE PUMP DOES NOT FLOW EVENLY:
• Check to make sure the pump is completely submerged in water.
• Check to make sure the impeller and the housing are clean.
• Check to make sure the pumpshield® is clean.
For more information on product maintenance and
maintenance videos, visit www.smart-pond.com/
maintenance
REPLACEMENT PARTS
For replacement parts, visit our website or call Customer Care:
1-888-755-4497
www.smart-pond.com/replacement-parts
Monday - Friday, 8am - 6pm ET
PLEASE CALL CUSTOMER CARE BEFORE RETURNING ITEM TO LOWE'S: 1-888-755-4497
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