Audeze DECKARD Manual Del Usuario página 11

Additional product information and limitations
Warranty replacements: Audeze strives to improve the performance of our
products, and therefore reserves the right to make changes to our
design/specifications/materials at any time without notification. Audeze may,
at its discretion, choose to replace the Audeze Product completely with a new
or remanufactured product. In the event of product obsolescence, a suitable
replacement will be chosen based upon the features, the intended use (as
determined by Audeze) and the retail price of the original Audeze Product.
Product: All warranty replacements are guaranteed for 90 days or until the
conclusion of the Warranty Period of the original Audeze Product, whichever
period is greater. Audeze does not provide advance replacements for Audeze
Products.
Determining authority: Audeze will be the final determining authority for all
potential warranty claims for service and/or replacement.
How to claim warranty service
A) If you reside in the United States and purchased direct from
Audeze.com email Support@audeze.com.
B) If you reside in the United States and purchased from an authorized
Audeze dealer contact your dealer or Support@Audeze.com.
C) If you are an international customer who has purchased through your
local dealer contact your local dealer or distributor for warranty service.
D) If you are an international customer who purchased direct from
Audeze.com you must contact Audeze at Support@audeze.com for
service and support. Any shipment back to Audeze for repair will be
at the expense of the customer.
You will need your serial number and proof of purchase to complete any
RMA process.