Troubleshooting
Check your problem by using the chart below and try the solutions for each problem. If the
microwave oven still does not work properly, contact the nearest authorized service center.
Trouble
1. Electrical cord for oven is not
Oven will not
start
2. Door is open.
3. Wrong operation is set.
1. Materials to be avoided in
Arcing or
2. The oven is operated when
sparking
3. Spilled food remains in the
1. Materials to be avoided in
2. Food is not defrosted
Unevenly
cooked foods
3. Cooking time, power level is
4. Food is not turned or stirred.
Overcooked
Cooking time, power level is not
foods
suitable.
1. Materials to be avoided in
2. Food is not defrosted
Undercooked
foods
3. Oven ventilation ports are
4. Cooking time, power level is
1. Materials to be avoided in
Improper
2. Cooking time, power level is
defrosting
3. Food is not turned or stirred.
25
Possible Cause
plugged in.
microwave oven are used.
empty.
cavity.
microwave oven are used.
completely.
not suitable.
microwave oven are used.
completely.
restricted.
not suitable.
microwave oven are used.
not suitable.
Possible Remedy
1. Plug into the outlet.
2. Close the door and try again.
3. Check instruction.
1. Use microwave-safe cookware only.
2. Do not operate with oven empty.
3. Clean cavity with wet towel.
1. Use microwave-safe cookware only.
2. Completely defrost food.
3. Use correct cooking time, power
level.
4. Turn or stir food.
Use correct cooking time, power level.
1. Use microwave-safe cookware only.
2. Completely defrost food.
3. Check to see that oven ventilation
ports are not restricted.
4. Use correct cooking time, power
level.
1. Use microwave-safe cookware only.
2. Use correct cooking time, power
level.
3. Turn or stir food.