Troubleshooting
Unit does not work / does not heat
No flame effect
Cleaning & Maintenance
Disconnect from the power supply before attempting any maintenance or cleaning in order to
reduce the risk of fire, electric shock to persons or damage to property.
Warning ‐ Always disconnect from the power supply before cleaning fireplace.
For general cleaning, use a soft, clean duster. Never use abrasive cleaners. The glass viewing
screen should be cleaned thoroughly with a soft cloth. Do NOT use proprietary glass cleaners.
Periodically check all fixings and tighten if necessary.
The LED bulbs inside can NOT be replaced.
Technical Specification
Supply: 120V
60Hz
,
Rated Power: 1500W
Bulb: LED (cannot be replaced)
Problem
Possible Solution
· Check if the unit is plugged in the power outlet.
· Check if the unit is in Standby mode. If so, turn
the unit ON.
· Check if the heat is turned OFF.
·
Check for safety cut‐off operation.
· Check if the unit is plugged in the power outlet.
· Check if the unit is in Standby mode. Turn the
unit ON.
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