EN
Troubleshooting
If the device does not work properly, check whether you are able to rectify the problem
yourself. If the problem cannot be solved with the steps that are listed, contact the customer
service department.
Do not attempt to repair a electrical device yourself!
Problem
Nothing is shown on
the display (9).
The fuse in the fuse
box is triggered.
Water runs out of
the device.
The coffee runs very
slowly out of the
coffee outlet (4).
The coffee is too
weak.
Possible cause
Is the mains plug inserted in the
plug socket correctly?
Is the plug socket defective?
No mains voltage is present.
Is the display defective?
Too many devices connected to
the same circuit.
No error can be identifi ed.
Is there too much water in the
water tank (3)?
Is the coffee outlet clogged?
Is the device scale-encrusted?
Is there too much water in the
water tank?
Is there not enough coffee
powder in the permanent
fi lter (16)?
Fix
Insert the mains plug.
Try another plug
socket.
Check the fuse of the mains
connection.
Contact our customer service
department.
Reduce the number of devices
in the circuit.
Contact our customer service
department.
Do not overfi ll the water tank!
Clean the coffee outlet.
Descale the device (see the
"Cleaning and Care" chapter |
"Descaling").
Only pour the quantity of water
required for the number of
cups you want into the water
tank (see the "Handling and
Operation" chapter | "Filling the
Water Tank").
Pour the quantity of coffee
required for the number of cups
you want into the fi lter (see the
"Preparation" chapter).
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