Problem
Causes
Video capture device not
functioning
Improperly connected video
capture device
Cannot capture
Invalid video capture device
video
Camera Head buttons not
functioning
LCD screen not functioning
Firmware fault
Printer not functioning
Improperly connected printer
Invalid printer
Printer not printing
Firmware fault
No paper
No ink
Pictures or video
Drive full
not storing on
Camera Control
Firmware fault
System
Video capture device not
functioning
Pictures or video
Improperly connected video
not storing on
capture device
video capture
device
Invalid video capture device
Drive full
6.3
Error Codes
Error codes appear on the LCD touch screen for certain errors which the Camera Control
System can diagnose . The codes that appear correspond to the following errors and possible
solutions . For errors that do not stop operation of the device, a button appears on the touch
screen allowing the user to ignore the error .
Possible Solution
Consult Video Capture Device IFU
Connect video output cable and
remote cable to Video Capture Device
and Camera Control System
Connect correct Video capture device
Connect correct Video capture device
Reset Camera Control System
Reset Camera Control System
Consult Printer IFU
Connect Printer cable to Camera
Control System .
Connect correct printer
Reset Camera Control System and
printer
Add paper to printer
Add ink cartridge to printer
Free space on the Camera Control
System by deleting archived cases
Reset Camera Control System
Consult Video Capture Device IFU
Connect video output cable and
remote cable to Video Capture Device
and Camera Control System
Connect correct Video capture device
Free space on the USB flash drive
48