TROUBLESHOOT GUIDE
TROUBLESHOOT GUIDE
The Pressure Release Switch/Valve is loose.
The Pressure Release Switch/Valve was designed to be loose for
an efficient, easier movement from the "CLOSE" position to the
"OPEN" position. The Switch/Valve was engineered this way on
the Pressure Cooker Lid to regulate pressure and release small
amounts of steam from the Duet when pressure-cooking.
Note: ALWAYS turn the Pressure Release Switch/Valve to the
"CLOSE" position when pressure-cooking or, at first, as part of
the beginning of the combo-cooking process. Make sure to turn
the Pressure Release Switch/Valve all the way to "OPEN" when
performing a Quick Release.
The Duet is making a hissing sound and not building
up pressure.
1.
Make sure you have turned the Pressure Release Switch to
the "CLOSE" position.
2.
Silicone Gasket is not properly in place in the rim of the Lid.
Stop the cooking process, perform a Quick Release until all
steam/pressure is released, turn off and unplug unit, and
then carefully remove the Lid. Allow Lid and Gasket to cool.
Press down on the Silicone Gasket into the groove of the Lid,
all the way around. You should be able to slightly tug on the
Gasket while rotating. Refer to Cleaning and Removing the
Silicone Gasket from Pressure Cooker Lid under Cleaning
& Maintenance.
How long does it take for the Duet to release pressure?
Natural Release can take 20 minutes or more depending on the
food and ingredients. For Quick Release, it can take 2 minutes or
more depending on the food and ingredients.
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troubleshoot guide
troubleshoot guide