Troubleshooting - Stryker SDC Ultra Guia Del Usuario

Troubleshooting

The table below shows the most common errors and possible solutions to each.
Problem
Login failure
New Case Error
Video limit reached
Image limit reached
List limit reached
SIDNE® Comm Error
Error printing. No image captured/
selected
Error saving settings
FTP connection error
Error: Media unavailable
USB space insufficient
Error: Disk corrupt. Please try again...
Error: Disc drive busy
56
Solution
Ensure that the correct user name
and password are used to log into the
system.
Delete archived cases to create free
space.
Begin a new case to capture more
videos.
Begin a new case to capture more
images.
The maximum number of cases
permitted to be entered has been
reached. Delete older entries in the
list.
Ensure that SIDNE is connected
properly. Reboot the SDC Ultra™ and
SIDNE.
Capture images and then select them
to print.
To restore previous settings, reboot
the system.
Ensure that the FTP server is up and
the network cable is plugged in.
Please insert/connect a valid media to
the SDC Ultra™.
Ensure that there is free space
available on the media.
The media is corrupt. Insert a new
disc to continue.
Ensure that the disc drive is not being
currently used. Reboot the machine if
the error persists.