Troubleshooting Guide - Pentair OPTIFLO Guía De Instalación Y Del Usuario

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SECTION VI. TROUBLESHOOTING GUIDE
The following are some common causes of problems that may arise.
PROBLEM
Pump will not prime.
Low flow — high filter pressure.
Low flow — low filter pressure.
Motor does not turn.
Motor over-heating.
OPTIFLO Aboveground Pool Pump Installation and User' s Guide
CAUSE
No water in strainer pot.
Strainer pot lid is not tight.
Damaged lid o-ring.
Water level is below skimmer.
Strainer basket or skimmer basket
is clogged.
Closed valve in piping system.
necessary valves.
Air leak in suction line.
Water level is too low and the
pump cannot lift.
Filter is dirty.
Restriction in return line.
Strainer basket or skimmer basket
clogged.
Clogged impeller.
Air leak in suction line.
Restriction in suction line.
Power switch is off.
Circuit breaker has tripped.
Pump is in off-mode of a timer
controlled circuit.
Motor terminal connections are
incorrect.
Motor shaft is locked by bad bearing. Have motor bearings replaced
Electrical supply connections are
incorrect.
Wiring to pump is undersized.
Power Company supply voltage is
low.
Ventilation is inadequate for motor.
REMEDY
Add water to pot.
Tighten lid.
Replace o-ring.
Adjust pool water level.
Clear basket.
Check all valves and open all
Find and fix leak.
Adjust pump level and insure
it is below water level.
Clean filter.
Open return line restriction.
Clean basket.
Clean obstruction.
Find and fix leak.
Find and open restriction.
Check power switch and reset.
Check circuit breaker and reset;
if retrips contact electrician.
Check timer mode.
Have terminal connections checked
by electrician.
or replace pump.
Have terminal connections
checked by electrician.
Consult electrician to rewire pump.
Notify Power Company.
Remove any restrictions to air flow.