Audio issues
Possible solutions
There's a lot of
noise or static on
the line
Caller ID problems
No handsets display
Caller ID information.
Caller ID displays briefly
and then clears.
Multi-handset problems
I can't transfer calls.
Two handsets can't talk to a caller.
A handset says Unavailable.
I can't register a new handset.
Answering system problems Possible solutions
The answering system does
not work.
The system won't record
messages.
A handset can't access the
answering system.
My outgoing message is gone.
I can't hear the base speaker.
Messages are incomplete.
The system keeps recording
when I answer on an
extension.
Check for interference from appliances (microwave
ovens, TVs, etc.) or wireless devices (baby monitors,
WiFi equipment, etc.). Move the handset or base away
from the interference source.
If you use a telecoil hearing aid, turn on T-coil mode
(see p. 7).
If you have any service that uses the phone line, add a
DSL or telephone line filter (see p. 18).
Possible solutions
Let calls ring twice before answering.
Make sure your Caller ID service is active.
You may have to change the line mode.
Contact Customer Service for instructions.
Possible solutions
Reset the handset (see p. 18).
See if any handset is in Privacy Mode.
Move the handset closer to the base.
See if any handset is in Privacy Mode.
Reset the handset (see p. 18).
See if you have 12 registered handsets.
Make sure the answering system is on.
Make sure the base is plugged in.
See if
Record Time
Delete messages (memory may be full).
See if another handset is using the system.
Make sure the phone is in standby.
If there was a power failure, re-record
your personal outgoing message.
Make sure call screening is turned on.
Change the base speaker volume.
Increase the
Delete messages (memory may be full).
You may have to change the line
mode. Contact Customer Service for
instructions.
is set to
Announce
Record
Time.
Only.
1