Basic Operation
Storage & Service
Storage
All connected equipment should be turned off, then disconnected from the UPS to avoid
battery drain. Unplug the UPS from its AC receptacle, then press and hold its ON/STANDBY
button to deactivate it. The UPS is now ready for storage. When storing the UPS for an
extended period of time, fully recharge the UPS batteries once every three months by
plugging the UPS into a live AC outlet and letting the UPS charge for 12 hours. If the UPS
batteries are discharged for an extended period of time, they will suffer a permanent loss
of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp
Lite. For more information on service, visit www.tripplite.com/support. Before returning your
product for service, follow these steps:
1. Review the installation and operation procedures in this manual to ensure that the
service problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead,
visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the "Request
Return (RMA)" link. From here you can request a Returned Material Authorization (RMA)
number, which is required for service. This simple on-line form will ask for your unit's
model and serial numbers, along with other general purchaser information. The RMA
number, along with shipping instructions will be emailed to you. Any damages (direct,
indirect, special or consequential) to the product incurred during shipment to Tripp Lite
or an authorized Tripp Lite service center are not covered under warranty. Products
shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation
charges prepaid. Mark the RMA number on the outside of the package. If the product is
within its warranty period, enclose a copy of your sales receipt. Return the product for
service using an insured carrier to the address given to you when you request the RMA.
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Automatic Voltage Regulation: The UPS will automatically correct
abnormal AC line voltage. When automatic voltage regulation is
operating, the UPS may click gently. This is a normal, automatic
operation of the UPS, and no action is required. Automatic voltage
regulation is provided on both the battery back-up receptacles and
on the surge-only receptacles.
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