on site. Parts that have been replaced or exchanged
become our property.
3. The warranty claim does not apply if repairs or other
work is carried out by unauthorized persons or if
our products are equipped with additional parts or
accessories that are not approved for our products.
4. Warranties that have been activated do not cause the
warranty period to be extended, nor do they trigger
a new warranty period. The warranty period for any
replacement parts installed ends with the warranty
period for the entire product.
5. Any other or further claims are excluded, especially
those for replacement due to damage caused outside
of the product, provided there is no obligatory legal
liability. We therefore accept no liability for accidental,
indirect or other consequential damage of any kind,
which leads to usage restrictions, data loss, loss of
earnings or interruption to business.
■ Asserting a warranty claim
1. To make use of the warranty service, you must contact
the AXDIA Service Center by e-mail, fax or phone
(see below for contact details). You can also use the
service form on our website or on the back of the
warranty conditions.
2. AXDIA Service Center will try to diagnose and solve
your problem. If it is determined that a warranty claim
exists, you will be given an RMA number (Return
Material Authorization) and you will be asked to send
the product to AXDIA.