Troubleshooting Guide; Replacement Parts List; Need Help - Good Earth Lighting G9713-T5-WHES-I Guia De Inicio Rapido

Troubleshooting Guide

Minor problems often can be fixed without the help of an electrician. Before doing any work
on the fixture, shut off power supply at the circuit breaker panel to avoid electrical shock.
Problem
Fixture doesn't light
Fuse blows or circuit
breaker trips when light
is turned on
Cleaning Instructions
Your fixture is made from quality materials that will last for many, many years with minimum
care. You may want to periodically clean the diffuser, or interior of the fixture using a mild,
non-abrasive glass cleaner and soft cloth. Do NOT use solvents, or cleaners containing
abrasive agents. When cleaning the inside of the fixture, make sure you have the power
turned off, and do not spray liquid cleaner directly onto the bulb, socket, ballast, or wiring.

Replacement Parts List

Keep this guide handy for
ordering replacement parts.

Need Help?

In the event you are missing a part or have questions regarding installation
please visit our website at www.goodearthlighting.com/support.html or
call the Customer Care Center 1-800-291-8838.
Good Earth Lighting
The manufacturer warrants this lighting fixture to be free from defects in materials and workmanship
for a period of (3) years from the date of original purchase by the consumer.We will repair or replace
(at our option) the unit in the original color, and style if available, or in a similar color and style if the
original item has been discontinued, without charge. The manufacturer warrants the lamp for 3
years, providing the lamp is not used in a commercial application where it is on 24 hours per day, but
is used in a residential environment for 3-5 hours per day. Defective units must be properly packed
and returned to the manufacturer with a letter of explanation and your original purchase receipt
showing date of purchase. Call 1-800-291-8838 to obtain a Return Authorization number and an
address where to ship your defective product. Note: No C.O.D. shipments will be accepted. The
liability of the manufacturer is in any case limited to replacement of the defective light fixture
product. The manufacturer will not be liable for any other loss, damage, or injury which is caused by
the product. This limitation upon the liability of the manufacturer includes any loss, damage, or injury
which is (I) to person or property or otherwise; (II) incidental or consequential in nature; (III) based
upon theories of warranty, contract, negligence, strict liability, tort, or otherwise; or (IV) directly, or
indirectly related to the sale, use, or repair of the product. This warranty gives you specific rights,
and you may also have other rights which vary from state to state.
Good Earth Lighting, Inc., 5260 Capitol Drive, Wheeling, IL 60090
Hg LAMP CONTAINS MERCURY
Manage in accordance with disposal laws.
www.lamprecycle.org or/ou/o 1-866-326-BULB
www.epa.gov/mercury/spills/index.htm#fluorescent
Cause
Bulb is defective
Power is off
Bad wire connection
Bad switch
Crossed wires or
power wire is
grounded out
3 YEAR LIMITED WARRANTY
- 4 -
Solution
Replace bulb
Check if power supply is on
Check wiring
Test or replace switch
Check wiring connections
Hardware Kit
HDW9713
HDW9725
HDW9734
Warranty
®
Printed in China