CARE & MAINTENANCE
CLEANING
Separate all parts� Wash all containers in
warm, soapy water with a soft cloth�
• Hand-Washing
Wash blade assemblies in warm, soapy
water using a dishwashing utensil with
a handle to avoid direct contact with
the blades� Exercise care when handling
blade assemblies as the blades are sharp�
Thoroughly rinse and air-dry all parts�
• Dishwasher
All attachments are dishwasher safe� It is
recommended that the lids, containers,
and blade assemblies be placed on the
top rack of the dishwasher ONLY� Ensure
the blade assemblies are removed from
their containers before placing in the
dishwasher� Exercise care when handling
blade assemblies�
• Motor Base
Turn off the unit and unplug the motor
base before cleaning� Wipe motor base
with a clean, damp cloth�
DO NOT use abrasive cloths, pads, or
brushes to clean the base�
STORING
Wrap the power cord around the cord
wrap on the back of the motor base�
Store the unit upright and store all blade
assemblies inside or attached to their
respective containers with their lids locked
in place�
DO NOT store blended or unblended
ingredients in the Single-Serve Cup
with the Pro Extractor Blades assembly
attached�
DO NOT stack items on top of the
containers� Store any remaining
attachments alongside the unit or in a
cabinet where they will not be damaged
or create a hazard�
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RESETTING THE MOTOR
This unit features a unique safety system
that prevents damage to the motor and
drive system should you inadvertently
overload the it� If the unit is overloaded,
the motor will be temporarily disabled�
Should this occur, follow the reset
procedure below�
1 Unplug the unit from the socket�
2 Allow the unit to cool for approximately
15 minutes�
3 Remove the container's lid and blade
assembly� Empty the container and
ensure no ingredients are jamming the
blade assembly�
IMPORTANT: Ensure that maximum
capacities are not exceeded� This is the
most typical cause of appliance overload�
ORDERING REPLACEMENT PARTS
To order additional parts and attachments,
visit ninjakitchen.eu
TROUBLESHOOTING GUIDE
WARNING: To reduce the risk of shock and unintended operation,
turn power off and unplug unit before troubleshooting�
Unit doesn't turn on�
•
Make sure unit is plugged in�
Display will read "--" once connected to power�
•
Place container on base and rotate it clockwise until container clicks into place� Press the
Power button
to turn unit on, and the available programs will illuminate indicating the
unit is ready for use�
Display reads "Er"�
•
If the display reads "Er", unplug the unit from the socket and allow it to cool for
15 minutes� Remove the container's lid and blade assembly and empty the contents
to ensure no ingredients are jamming the blade assembly�
Lid/Pro Extractor Blades Assembly is hard to install on the cup�
•
Place the cup on a level surface� Carefully place the lid or Pro Extractor Blades Assembly
on the top of the cup and align the threads so the lid/Pro Extractor Blades Assembly sits
flat on the cup� Twist clockwise until you have a tight seal�
Unit doesn't mix well; ingredients get stuck�
•
Using the Auto-IQ® programs is the easiest way to achieve great results� The pulses
and pauses allow the ingredients to settle toward the blade assembly� If ingredients are
routinely getting stuck, adding some liquid will usually help�
•
When filling the cup, start with fresh fruit or vegetables, then leafy greens or herbs� Next
add liquids or yoghurt, then seeds, powders, or nut butters� Finally, add ice or frozen
ingredients�
Motor base won't stick to worktop or tabletop�
•
Make sure surface and suction feet are wiped clean� Suction feet will only stick to
smooth surfaces�
•
Suction feet will not stick on some surfaces such as wood, tile, and non-polished finishes�
•
DO NOT attempt to use unit when the motor base is stuck to a surface that is not secure
(cutting board, platter, plates, etc�)�
Unit is difficult to remove from worktop for storage�
•
Place your hands underneath both sides of the motor base and gently pull the unit up
and toward you�
Unit displays a blinking "��� ���" message�
•
The unit can detect which container is on the motor base� You may be trying to use a
program that is not designed for the container you have installed� The programs will
light up, indicating which programs are available for each container�
The unit doesn't create snow from solid ice�
•
DO NOT use ice that has been sitting out or has started to melt� Use ice straight from
the freezer�
•
Start with a few pulses and then use a continuous blending cycle�
The jug lid handle will not fold down�
•
If not attached to the jug, the handle will not fold down� For storage, place the lid on the
jug and press down on the handle until it clicks into place�
•
Start with a few pulses and then use a continuous blending cycle�
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