General; Spigot & Water Level Gauge; Decalcification; Troubleshooting - Hogastra Eco-Line Descripción Del Funcionamiento

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6.1 General

The appliance is maintenance free. But, as with any other appliance,
it is necessary to clean it after every use, to ensure a disruption free
usage.
Observe the following instructions:
• Take the components of the appliance apart and clean them
separately.
• Only use mild cleaning agents. Use no abrasives, steel wool or
aggressive or corrosive de-liming agents.
• Do not clean components of the catering urn in the dish washer.
• Fill the water container with warm water, use a mild cleaning
agent and clean it. Do not spray the appliance with a water hose
or high pressure cleaner.
• Clean the parts of the appliance with a damp cloth or sponge.
Dry the cleaned parts with a soft towel.
6.2 Spigot & Water Level Gauge
In addition to the instructions listed above, the spigot and water level
gauge must be cleaned:
Spigot
1. Unscrew the tab.
2. Take out the gasket.
Tab
3. Clean the parts of the spigot under run-
ning water.
4. Dry all the parts with a soft towel.
Gasket
5. Put the tab and gasket together.
6. Screw the tab back in place.
Pegelglas
1. Turn the screw cap.
Screw cap
2. Take out the glass gauge with the gaskets
Clean the glass gauge under running water.
3. Put the glass gauge and gaskets back in
Glass
place.
gauge
4. Screw the screw cap back to its original
position
6.3 Decalcification
Attention
Water with a high lime content can lead to deposits in the
appliance. This can cause the spigot to be blocked and
damaged.
• Decalcify the appliance at regular intervals, depending
on the hardness of the water.
Use the Bio-Clean-De-liming agent as follows:
For de-liming, we recommend the Bio-Clean-de-liming agent. Use is
quite simple and trouble-free.
This de-liming agent is also able to remove lime deposits from the
spigot, which can cause the tap to leak.
1. Spray the Bio-Clean-De-liming agent on to the calcified surfaces.
2. Let Bio-Clean-De-liming agent act for 5-10 minutes, according to
the amount of lime.
3. Wipe the surfaces with a damp cloth and wash them thoroughly
with clear water.
4. If necessary, repeat the process.

Troubleshooting

Even with high quality electro appliances, wear and tear can occur in
individual components after years of use. However, we would like to
ask you to pay attention to the following list when problems occur,
before you contact our customer services.
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Problem
Indicator light of
the on/off switch
doesn't turn on/ the
appliance doesn't
work
The water is cold
Water is leaking
If this table has not helped you to solve the problem, please contact
our customer service desk or send us the appliance.
See our contact details in Chapter 8.3 "Service Address"
Do repair the appliance yourself. Before you send the product back
to us, check the warranty regulations in Chapter 8.2 "Warranty
Document."

Service

8.1 Return and Disposal of old appliances

At the end of its life, this product should not be disposed of in the
normal household rubbish, but be taken to the Recycling point for
electrical appliances. The symbol on the product, the instructions of
use or the packaging indicate this.
The materials are reusable. By recycling of old appliances, you are
making an important contribution to the protection of the
environment.
If you have any questions concerning the disposal of the appliance,
please contact our Service Hotline (see chapter 8.3 "Service Address").
At the end of its life, you can send the appliance to our service address
for disposal entirely free of charge.
If you bought the appliance in an EU-country other than Germany,
the party who imported it into your country is responsible for taking
back and disposing of the appliance. Please ask your contractual
partner.
According to the European Directive 2002/96/EC on waste
electrical and electronic equipment and the conversion to
national law, used electrical appliances should be dispo-
sed of separately
8.2 Warranty Certificate
We thank you for buying a high quality product from Hogastra
GmbH. Your appliance has been manufactured, tested and thoroughly
checked with our standard attention to detail before delivery. If you
nevertheless have justifiable cause for complaint, we ask you to
contact our central customer services department. Repairs will be
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carried out exclusively there.
For this purpose, our appliance must be packaged in secure packaging
for transportation. We are not liable for damages that are caused
during transportation on the way to us.
Our Service Address can be found in Chapter 8.3 of this instruction
manual.
Remedy
• Check whether you have plugged in the appliance.
• Check the power supply cable for possible damages If
these are present, contact our customer services desk
immediately. Under no circumstances should you
repair the device yourself.
• Have the socket checked by a specialist.
• Check whether the appliance is turned on.
• Check whether the appliance is plugged in.
• Check the power supply cable for possible damages. If
these are present, contact our customer services desk
immediately. Do not repair the appliance yourself.
• The gasket rings in the water level gauge are
damaged. Change these (see chapter 8.3 "Order
Form").
• Check the appliance for outwardly visible damages.
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