PROZIS UBIQ HR Manual Del Usuario página 11

EN
Resume workout: short press the right key.
Quit Workout Mode
Long press the right key > select the "√" button on
the screen.
TROUBLESHOOTING
Some issues that may arise can be solved by the
user. If the problem persists after having tried the
following solutions, please contact Prozis customer
service.
PROBLEM CAUSE
The smartwatch Low battery.
does not start.
The smartwatch Your
does not receive smartphone's BT
notifications, text is turned off.
messages or calls.
The smartwatch
is not in pairing
mode.
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SOLUTION
Charge the battery.
Turn BT on.
Activate the
notification and
call functions on
the device app.
Make sure your
smartphone is
paired with the
smartwatch.
PROBLEM CAUSE
The smartwatch The distance
does not receive between devices
notifications, text is too large.
messages or calls.
All possible The smartwatch is
measured data are not synchronized
not available. with the app.
EN
SOLUTION
Reduce the
distance between
the Smartwatch
and your
smartphone to
a maximum of 7
m. Once devices
have been paired,
keep a maximum
distance of 10
m (the usual BT
communication
distance range).
Make sure
to frequently
synchronize the
Smartwatch with
the app.
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