ENGLISH
regulations are applicable. Replaced parts
become the property of IKEA.
What will IKEA do to correct the problem?
IKEA appointed Service Provider will examine
the product and decide, at its sole discretion, if
it is covered under this guarantee. If considered
covered, IKEA Service Provider or its authorized
service partner through its own service
operations, will then, at its sole discretion, either
repair the defective product or replace it with
the same or a comparable product.
What is not covered under this guarantee?
•
Normal wear and tear.
•
Deliberate or negligent damage, damage
caused by failure to observe operating
instructions, incorrect installation or by
connection to the wrong voltage, damage
caused by chemical or electro-chemical
reaction, rust, corrosion or water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions.
•
Consumable parts including batteries and
lamps.
•
Non-functional and decorative parts which
do not affect normal use of the appliance,
including any scratches and possible colour
differences.
•
Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
•
Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.
•
Cases where no fault could be found during
a technician's visit.
•
Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
•
Repairs caused by installation which is faulty
or not according to specification.
•
The use of the appliance in a non-domestic
environment i.e. professional use.
•
Transportation damages. If a customer
transports the product to his home or
another address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to the
customer's delivery address, then damage
to the product that occurs during this
delivery will be covered by IKEA.
•
Cost for carrying out the initial installation
of the IKEA appliance. However, if an
IKEA appointed Service Provider or its
authorized service partner repairs or
replaces the appliance under the terms
of this guarantee, the appointed Service
Provider or its authorized service partner
will reinstall the repaired appliance or install
the replacement, if necessary.
How country law applies
The IKEA guarantee gives you specific legal
rights, and you may also have other rights
which vary from state to state or jurisdiction to
jurisdiction. However these conditions do not
limit in any way consumer rights described in
the local legislation.
Area of validity
For appliances which are purchased in United
States or Canada, or moved to one of the
mentioned countries,the services will be
provided in the framework of the guarantee
conditions normal in the specified country.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with:
-
the technical specifications of the country in
which the guarantee claim is made;
-
the Assembly Instructions and User Manual
Safety Information.
The dedicated AFTER SALES for IKEA
appliances
Please don't hesitate to contact IKEA appointed
After Sales Service Provider to:
•
make a service request under this
guarantee;
•
ask for clarifications on installation of the
IKEA appliance in the dedicated IKEA kitchen
furniture;
•
ask for clarification on functions of IKEA
appliances.
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