15 Warranty and repairs
Warranty information
IEM GmbH provides a two-year warranty on the blood pressure monitor from the date of sale. Proof of the date of
sale shall be provided in the form of a properly completed warranty card or an invoice.
Faults due to material or production defects shall be remedied free of charge within the warranty period.
A warranty claim does not result in an extension of the warranty period, neither for the device nor for the replaced
components.
The following are excluded from the warranty:
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All damage caused by improper handling, e.g. as a result of failing to comply with the operating manual.
Damage resulting from maintenance or intervention by the purchaser or unauthorised third parties.
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Transport damage en route from the manufacturer to the consumer or during shipment to customer
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services
Accessory parts subject to normal wear and tear (cuff, batteries, etc.)
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Liability for direct or indirect consequential damages caused by the device is excluded even in the event that the
damage to the device is acknowledged as a warranty case.
Any further claims, irrespective of the cause, are excluded.
IEM GmbH does not grant any warranty on the batteries provided.
Warranty and repairs
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