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troubleshootingguide
SYMPTOMS
POSSIBLE CAUSES
The device's plug is not connected.
The clock radio
does not turn on.
The electrical outlet is not supplied with
electricity.
The volume is set to the minimum.
No sound.
The wrong source is selected.
The
clock
radio
abnormally, or makes an unusual
Malfunction.
sound.
The antenna is not fully extended.
Bad
FM reception.
There is interference with other
electrical devices (microwave, TV, etc.)
The antenna is not fully extended.
Bad
DAB reception.
Your area is not covered by DAB.
The playback format is not supported
No playback from
by the clock radio.
a USB key or SD
card.
Check that the USB key or SD card is correctly plugged into the USB port or
the card reader on the back of the clock radio.
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SOLUTIONS
Plug the device's adapter into an
electrical outlet.
Plug another device into the same
electrical outlet to perform a cross
test.
Adjust the volume by pressing the
buttons
.
or
Select the appropriate source by
pressing the
button.
is
operating
Unplug the device for 30 minutes.
Switch on the device again after
30 minutes.
Extend the antenna.
Keep your clock radio away from
possible sources of interference.
Extend the antenna .
Check the DAB coverage in your
area.
Check that the music has been
correctly saved in the removable
medium, in MP3/APE/FLAC format.
SYMPTOMS
POSSIBLE CAUSES
The playback format is not supported
No playback
by the clock radio.
from a USB key
or SD card.
Check that the USB key or SD card is correctly plugged into the USB port or the
card reader on the back of the clock radio.
Your audio source is not in pairing
mode.
The Bluetooth*
connection
cannot be
Make sure the clock radio and your bluetooth* device are less than 8
established.
metres apart and that no walls or electronic devices are interfering with the
transmission.
−
Check that the clock radio is connected to the mains.
−
Make sure your phone is compatible with wireless charging technology.
The phone on
−
Remove the case/protective cover from your phone
the Qi stand is
−
Restart your phone.
not charging.
−
Check that you have enabled wireless charging (Qi compatible) in your
preferences, if this option is there.
−
Update your phone's system software.
SOLUTIONS
Check that the music has been
correctly saved in the removable
medium, in MP3/APE/FLAC format.
Consult the user manual for your audio
source for more details.
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