Guarantee & service
If you need information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Customer Care Centre in your country (you will find its
phone number in the worldwide guarantee leaflet). If there is no Customer Care Centre in your
country, turn to your local Philips dealer or contact the Service Department of Philips Domestic
Appliances and Personal Care BV.
Troubleshooting
If problems should arise with your coffee maker and you are unable to solve them by means of the
troubleshooting guide below, please contact the nearest Philips service centre or the Philips
Customer Care Centre in your country.
Problem
The light is on and cannot be switched off.
Brewing coffee takes longer than usual.
The coffee maker switches off before the water tank is
empty.
The coffee is not hot enough.
The jug cannot be placed in the appliance.
The filter overflows when the jug is removed from the
appliance during brewing.
Solution
The appliance is equipped with an automatic shut-off
function and cannot be switched off manually. The
appliance switches off automatically after brewing
(when the water tank is empty) and the light goes out.
If problems occur during brewing, you can only switch
the appliance off by removing the mains plug from the
wall socket.
The appliance needs to be descaled (see chapter
'Descaling').
The appliance needs to be descaled (see chapter
'Descaling').
Rinse the jug with hot water before brewing. The
coffee will stay warm longer if you brew a full jug (or
at least half a jug).
The jug can be placed in the appliance with the handle
pointing straight forward or completely to the right,
but not with the handle pointing completely to the left.
Make sure the lid of the jug is in 'closed/brewing'
position r.
Do not remove the jug for more than 30 seconds, to
prevent the filter from overflowing.
ENGLISH
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