Warranty; Product Returns/After Sales Service; Declaration Of Conformity - Avidsen 100872 Manual De Instrucciones

H - TECHNICAL AND LEGAL INFORMATION

2 - WARRANTY

• This product is guaranteed for parts and labour
for 2 years from the date of purchase. Proof of
purchase must be retained for the duration of
the warranty period. The guarantee does not
cover damage caused by knocks or accidents.
This product must not be opened or repaired
by any persons not employed by Smarthome
France except to insert or replace the batteries.
• So-called consumables, such as the batteries,
are not covered by the warranty.
• The warranty will be void if the device is
tampered with.
3 - HELP AND SUGGESTIONS
• If, despite the care we have taken in designing
our products and drafting these instructions,
you do encounter difficulties when installing
your product or you have any questions, we
recommend you contact one of our specialists
who will be glad to help.
• If you encounter operating problems during
the installation or a few days afterwards, it is
essential that you are in front of your installation
when contacting us, so that one of our
technicians can diagnose the source of the
problem, as it will probably be the result of a
setting that is incorrect or an installation that is
not to specification. If the problem is caused by
the product itself, the technician will give you
an RMA number so that you can return the
unit to the shop. Without this RMA number, the
shop may refuse to exchange the product.
Contact our after sales service team technicians:
0 892 701 369
Monday to Friday, 9AM to 12PM and 2PM to 6PM
CET.
20
EN
4 - PRODUCT RETURNS - AFTER SALES
SERVICE
If, despite the care we have taken in designing and
manufacturing your product, it needs to be returned
to our customer service centre, you can check the
progress of the work on our website at the following
address: http://sav.avidsen.com
Smarthome France undertakes to keep a stock
of spare parts for this product throughout the
contractual warranty period.

5 - DECLARATION OF CONFORMITY

Per the RED directive
Smarthome France hereby declares that the
equipment designated below: Wireless alarm kit
100872
Complies with the RED 2014/53/EU directive and
that its conformity has been assessed pursuant to
the applicable standards in force:
EN60950-1: 2006+A11: 2009+A1: 2010+A12:
2011+A2: 2013
EN 301 489-1 V2.2.0 (2017-03)
EN 301 489-17 V3.2.0 (2017-03)
EN 300 328 V2.1.1 (2016-11)
EN 300 220-1 V3.1.1 (2017-02)
EN 300 220-2 V3.1.1 (2017-02)
Tours, date: 16/01/2019
Alexandre Chaverot, CEO
0,35 € / min
WIRELESS ALARM KIT