TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
REFRIGERATOR IS NOT OPERATING
PROBLEM
Refrigerator does not run
Refrigerator compressor
runs frequently or for long
periods of time
NOTE: This refrigerator is
designed to run for longer
periods of time at a lower
energy usage.
Refrigerator has an odor
Light does not come on
Doors do not close properly
Vibration or rattling
Normal Sounds
POSSIBLE CAUSE(S)
Refrigerator is unplugged.
Breaker is tripped or turned off / Fuse is
blown.
Refrigerator is in defrost mode.
Refrigerator is first plugged in.
Warm or large amounts of food added.
Door is left open, or refrigerator is not
level.
Hot weather or frequent openings
Temperature control set to coldest
setting.
Food is not sealed or packaged properly.
Interior needs to be cleaned.
Food stored too long.
Refrigerator is unplugged.
LED light is burned out.
Sabbath Mode is activated.
Refrigerator is not level.
Something is obstructing door closure.
Refrigerator is not resting firmly on floor.
It sounds like water is flowing from the
refrigerator.
Humming or buzzing sounds
Cracking or clicking sounds
SOLUTION
Plug refrigerator into a grounded 3 prong outlet.
Reset / Turn on breaker or replace fuse.
Wait about 40 minutes for defrost cycle to end and cooling
system to restart.
This is normal. Allow 12 hours for the refrigerator to cool down.
This is normal.
Ensure that door is not being held open by an Item. Level the
refrigerator. See "Leveling."
This is normal.
Adjust temperature to a warmer setting.
Reseal packaging. Place an opened box of baking soda in the
refrigerator, replace every 3 months.
Clean the interior. See "Cleaning."
Dispose of spoiled food.
Plug refrigerator into a grounded 3 prong outlet.
Contact a qualified technician to replace the burned out LED.
Lights are disabled in Sabbath mode. To turn on lights you must
turn off Sabbath Mode.
See "Sabbath Mode" for instructions.
See "Leveling."
Check for and remove obstructions.
See "Leveling."
Refrigerant flowing in the lines will make this sound when the
compressor starts and stops.
The refrigerator has an automatic defrosting system. The
defrosted water will make this sound.
The compressor and fans for cold air circulation can make this
sound. If the refrigerator is not level, the sound will be louder.
The interior parts will make this sound as they contract and
expand in response to temperature changes.
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