Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in
using its products. At http://support.rockwellautomation.com, you can find
technical manuals, a knowledge base of FAQs, technical and application notes,
sample code and links to software service packs, and a MySupport feature that you
can customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration and
troubleshooting, we offer TechConnect support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review
the information that's contained in this manual. You can also contact a special
Customer Support number for initial help in getting your product up and running.
United States
1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United
Please contact your local Rockwell Automation representative for any
States
technical support issues.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully
operational when shipped from the manufacturing facility. However, if your
product is not functioning and needs to be returned, follow these procedures.
United States
Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to
complete the return process.
Outside United
Please contact your local Rockwell Automation representative for the return
States
procedure.
Allen-Bradley, Rockwell Automation, PanelView, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
Publication 2711-IN046B-MU-P - August 2007
Supersedes Publication 40061-183-01(A) - 1994
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
Copyright © 2007 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
PN -14894