Direct action by the customer
Before calling service personnel, to avoid useless expense, check whether the machine problem corresponds to one of
the cases listed below.
PROBLEM
The coffee machine does not work and
the display (Ts) is blank.
Coffee dispensing time too short.
Coffee drips out of machine.
Loss of water under the machine.
Machine heated up, but it does not
dispense coffee.
The automatic level control devices
remain in operation.
02_M100_multi_ridotto.indd 24
19. Defects - Malfunctions
CAUSE
No electricity supply.
11).
Underpan gasket dirty with coffee.
C o f f e e g r o u n d t o o c o a r s e .
Coffee too old.
outlet hole dirty.
D i s c h a r g e w e l l c l o g g e d u p .
Discharge pan hole blocked.
Water supply or water softener tap
closed. No water in system.
Same causes as above.
24 EN
SOLUTION
Check the electricity supply.
switch (1).
Clean using the special brush provided.
Use new coffee.
11)
Clean.
Use a coarser grind.
Clean.
Clean.
Open.
Wait until water is available or call a
plumber.
Same solution as above.
11/03/2014 10:28:30