Warranty And Service - Plantronics A20 Guía Para El Usuario

•a20APLABody3 12/16/01 8:58 PM

WARRANTY AND SERVICE

The following warranty and service information applies only to the U.S. and
Canada. For information in other countries, please contact your local
distributor.
Limited Warranty
Plantronics, Inc. ("Plantronics") warrants to the original consumer purchaser
that, except for limitations and exclusions set forth below, this product shall be
free from defects in materials and workmanship for a period of two (2) years
from the date of original retail purchase ("Warranty Period"). The obligation of
Plantronics under this warranty shall be limited to repair or replacement, at
Plantronics' option, without charge, of any part or unit that proves to be
defective in material or workmanship during the Warranty Period.
Exclusions From Warranty
This Warranty applies only to defects in factory materials and factory
workmanship. Any condition caused by accident, abuse, misuse or improper
operation, violation of instructions furnished by Plantronics, destruction or
alteration, improper electrical voltages or currents, or repair or maintenance
attempted by anyone other than Plantronics or an authorised service centre, is
not a defect covered by this Warranty. In such cases, Plantronics may charge
you for materials and labour, even during the warranty period. Parts subject to
wear and tear in normal usage are not covered by the Warranty.
Implied Warranties
Under state law, you may be entitled to the benefit of certain implied
warranties. THESE IMPLIED WARRANTIES WILL CONTINUE IN FORCE ONLY
DURING THE WARRANTY PERIOD. Some states do allow limitations on how
long an implied warranty lasts, so the above limitation may not apply to you.
Incidental or Consequential Damages
NEITHER PLANTRONICS NOR YOUR RETAIL DEALER OR SELLING
DISTRIBUTORS HAS ANY RESPONSIBILITY FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION,
COMMERCIAL LOSS OR PROFIT, OR FOR ANY INCIDENTAL EXPENSES,
EXPENSES, LOSS OF TIME, OR INCONVENIENCE. Some states do not allow
exclusion or limitation of incidental or consequential damage, so the above
limitation or exclusion may not apply to you.
Other Legal Rights
This Warranty gives you specific legal rights and you may also have other
rights which vary from state to state.
Page 16
16
WARRANTY AND SERVICE
How to Obtain Warranty Repairs
To obtain in or out of warranty service, please prepay shipment and return the
unit to the appropriate facility listed below:
IN THE UNITED STATES IN CANADA (ONLY)
Plantronics Service Centre Plantronics Service Centre
345 Encinal Street 1455 Pitfield Boulevard
Santa Cruz, CA 95060 Saint-Laurent, Quebec H4S 1G3
Tel. 1.831.458.7700 Tel.
1.800.544.4660
Fax 1.800.279.0162 Fax 1.514.956.1825
Please use the original container, or pack the unit(s) in a sturdy carton with
sufficient packing material to prevent damage. Include the following
information:
1. A proof-of-purchase indicating model number and date of purchase.
2. Bill-to address
3. Ship-to address
4. Number and description of units shipped
5. Name and telephone number of person to call, should contact be necessary
6. Reason for return and description of the problem
Damage occurring during shipment is deemed the responsibility of the carrier,
and claims should be made directly with the carrier.
The name Plantronics, the Plantronics logo and SoundGuard are registered
trademarks of Plantronics, Inc.
Vista, Quick Disconnect, Call Clarity, and SoundGuard Plus are trademarks
of Plantronics, Inc.
17
1.800.540.8363
1.514.956.8363