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Leak Testing
1. Turn all grill control knobs to OFF.
2. Be sure gas hose is tightly connected to gas source.
3. Completely open gas source. If you hear a rushing sound, turn
gas off immediately. There is a major leak at the connection.
Correct before proceeding.
4. Brush soapy solution onto area circled below.
5. If "growing" bubbles appear, there is a leak. Close gas
source immediately and tighten connection. If leaks cannot
be stopped do not try to repair. Call for replacement parts.
Order new parts by giving the serial, model number and name
of items needed to the Grill Service Center at
(USA) or 1-800-387-6057
6. Always close gas source after performing leak test.
Safety Tips
s When grill is not in use, turn off all control knobs and gas
source.
EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Emergencies
Possible Cause
Gas leaking from
• Damaged hose.
cracked/cut/burned
hose.

Troubleshooting

Problem
Possible Cause
GAS ISSUES:
Burner(s) will not light
• No gas flow.
using ignitor.
Burner(s) will not
• See "GAS ISSUES:" .
match light.
• Match will not reach.
• Improper method of match-lighting.
Flames blow out.
• Natural gas valve not fully open.
• Inadequate gas pressure.
1-800-241-7548
(Canada).
Burner Flame Check
• Remove cooking grates and flame tamers. Light burners,
rotate knobs from HIGH to LOW. You should see a smaller
flame in low position than seen on HIGH. Perform burner flame
check on sideburner also. Always check flame prior to each
use. If only low flame is seen refer to "Sudden drop or low
flame" in the Troubleshooting Section.
Hose Check
• Before each use, check to see if hoses are cut, worn or kinked.
Replace damaged hoses before using grill. Use only
valve/hose/regulator specified by manufacturer.
Normal
Hose
Prevention/Solution
• Turn off gas at at source. If anything but burned, replace parts. If
burned, discontinue use of product until a plumber has investigated
cause and corrections are made.
Prevention/Solution
• Make sure gas hose is properly connected to grill. If hose is
properly connected, make sure gas source is turned on.
• Use long-stem match (fireplace match).
• See "Match-Lighting" section of Grill Use and Care.
• Open Natural Gas Valve to full open position.
• Call gas company.
7
HIGH
LOW
Kinked
Hose

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