Troubleshooting - August EP616 Manual Del Usuario

8. Troubleshooting

Problem Solution
• Please ensure that the EP616 is charged.
Won't turn on.
•
Can't find the EP616. Confirm that the EP616 is in pairing mode and
within 10 meters of the device.
•
Can't install the Update the driver of the Bluetooth module on
driver for EP616 your computer.
on a computer.
The sound quality is • Disable the Wi-Fi on your source device.
intermittent in
Bluetooth mode.
• Check the volume on both the source device
No sound.
and the EP616.
9. Warranty
This product is guaranteed for twelve months from the date of
the original purchase. In the unlikely event of any defect
arising due to faulty materials or workmanship, the unit will be
either replaced or repaired free of charge (where possible)
during this period. An alternative product will be offered in case
the product is no longer available or repairable.
This warranty is subject to the following conditions:
The warranty is only valid within the country where the
product is purchased.
The product must be correctly installed and operated in
accordance to the instructions given in this user manual.
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The product must be used solely for domestic purposes.
The warranty only covers the main units, and does not
cover the accessories.
The warranty does not cover the damage caused by
misuse, negligence, accident and natural disaster.
The warranty will be rendered invalid if the product is resold
or has been damaged by inexpert repairs. The manufactures
disclaim any liability for incidental or consequential damages.
Please consult our customer adviser before returning any
product; we are not responsible for any unexpected product
returns.
Any faulty product must be kept and returned in the original
packaging with all the accessories and the original copy of
the purchase receipt.
The warranty is in addition to, and does not diminish, your
statutory or legal rights.
Customer Service:
Telephone: +44 (0) 845 250 0586
Email: service@augustint.com
This product is in compliance with the essential requirements
and other relevant provisions of Directive 2014/53/EU. The
Declaration of conformity may be consulted online at
http://www.augustint.com/en/declaration.
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