Troubleshooting - TensCare Mynd Manual Del Usuario

12.

TROUBLESHOOTING

If your MYND device is not working
properly, please check the following:
Problem
The white
LEDs do not
turn on
No
sensation
Sudden
change in
sensation
If the above review has failed to resolve
your problem, or to report unexpected
operation or events, or provide feedback
call TensCare or your local dealer
(address on back cover) for advice.
Contact TensCare customer service on
+44 (0) 1372 723 434. Our staff are trained
to assist you with most issues you may
have experienced, without the need to
send your product in for service.
European Medical Device Regulation
requires that any serious incident that has
Possible
causes
Flat battery.
Intensity is not
strong enough.
If you remove
the device and
reapply a few
minutes
the signal should
feel a
stronger.
30
Solution
Charge
battery.
section 6.1.
Increase
strength.
Always return
strength
zero or turn
later, the device off
before
lot removing the
device
the forehead.
See
to
from