nama SJ200 Manual Del Usuario página 24

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TROUBLESHOOTING (CONTINUED)
stop once the product starts running. If the leakage persists, contact support@namawell.com.
• Juice may leak out of the pulp outlet if the gaskets are not correctly installed, please refer to page
18 of this user manual for correct assembly.
07. IF JUICE FLOWS BACK INTO THE HOPPER.
• Juice and ingredients may ow back into the hopper if the juice cap is closed during operation.
Please make sure to open the juice cap when the chamber if lling up close to 16 oz. during
operation. If the ow gets clogged even after opening the juice cap, open the hopper lid and
empty out the inside of hopper and if the ow is still clogged, stop the unit, disassemble and
clean entire chamber set and resume juicing.
08. IF JUICE LEAKS BETWEEN THE HOPPER AND THE CHAMBER, OR BETWEEN THE CHAMBER
AND THE BASE.
• Check to ensure all the silicone gaskets have been correctly installed. If any of the gaskets are
missing or impinged, juice may leak.
09. IF I CAN'T OPEN THE HOPPER.
• Try activating the reverse feature of the machine. Allow rotating parts to come to a complete
stop and turning and holding the control knob in the REV position for 10 seconds. Try this process
2 or 3 times and the hopper should open smoothly.
• If you have accidentally inserted a foreign or solid object such as utensils or hard seeds like
persimmon seeds, attempting to run the product in reverse may cause injury or further damage
to the product, please contact us for support at support@namawell.com.
10. IF THE CHAMBER IS VIBRATING DURING JUICING.
• The product may wobble slightly due to the vibrations produced by the motor base. It may
vibrate depending on the ingredient's hardness or toughness. This is not a malfunction but a
normal sign as it is caused by the auger's extraction process. The product may seem to vibrate
more when juicing solid ingredients such as carrots, potatoes, radishes, or beets than when
juicing soft ingredients like oranges, lemons or kiwis.
11. IF AN UNUSUAL NOISE IS HEARD WHILE JUICING.
• The noise or sound may occur naturally when juicing certain ingredients such as apples, carrots,
celery or beets.