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Installation Instructions
HET Toilet Bowl and Tank
with 1.28 Gallons per Flush
Care & Maintenance
• DO NOT use abrasive powered or liquid
cleaners which can damage the product
surface.
• Over tightening of lock nut or coupling nut
could result in breakage and flooding.
• DO NOT use cone washer with plastic
supply line.
• DO NOT use pipe dope or other silicon based
materials to tighten supply coupling nut.
CAUTION
Product is fragile. To avoid breakage and
possible injury handle with care!
WARNING
DO NOT USE IN-TANK TOILET
BOWL CLEANERS CONTAINING
BLEACH OR CHLORINE!
1. Result in damage to tank components and
may cause flooding and property damage.
2. Void PROFLO Fixtures Limited Warranty.
CONTACT PROFLO CUSTOMER SERVICE AT
800-221-3379 OR EMAIL CUSTOMER SUPPORT:
SUPPORT@PROFLO.COM | WWW.PROFLO.COM
© 2018 Wolseley
Problem Solving
PROBLEM
Fill valve can't fill
Leakage
Can't flush or flush little
Half flush water level
is too high or too low
2. REMEDIES:
If during the Warranty Period, Seller's inspection
of Products confirms that any part is defective in
materials or workmanship, Seller shall, at its
option, repair, replace or refund the defective
part. Seller makes NO ADDITIONAL
ALLOWANCE FOR THE LABOR OR EXPENSE OF
DE-INSTALLATION, RE-INSTALLATION OR
TRANSPORTATION COST INCIDENTAL TO
REPAIRING OR REPLACING THE DEFECTIVE
PART OR DAMAGE RESULTING FROM SAME.
SELLER HEREBY DISCLAIMS ALL OTHER
EXPRESSED OR IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, ALL
IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS OR FITNESS FOR A PARTICULAR
PURPOSE AND COMPLIANCE WITH LOCAL
BUILDING CODES. Seller may assist Buyer in
selection decisions by providing information
regarding Products. However, Buyer
acknowledges that Buyer ultimately chooses the
product's suitability for Buyer's use. Any
recommendation made by Seller concerning the
use, design, application or operation of the
Products shall not be construed as
representations or warranties, expressed or
implied. Failure by Seller to make
recommendations or give advice to Buyer shall
not impose any liability upon Seller.
Distributed Exclusively by Ferguson, Stock Building Supply and Wolseley Canada
CAUSE
SOLUTION
1. Fill switch is closed.
2. Drain guard gets stuck.
3. Float cup is crushed by tank
wall.
1. Fit incorrectly.
2. Flush valve does not fit flush
valve body.
3. Flush valve body gets stuck.
4. Incorrect operation.
Steel wire is twisted or pulled
too much.
Adust water level incorrectly.
3. BUYER RESPONSIBILITIES:
Buyer must provide proof of purchase -
save sales receipt. Buyer must make claim
within the Warranty Period outlined above.
4. LIMITATION OF LIABILITY:
The warranty provided above is strictly limited to its
terms and is in lieu of all other warranties expressed,
implied and statutory. Buyer expressly agrees that
the sole and exclusive remedy for breach of warranty
shall be the remedies set forth above. BUYER
FURTHER SPECIFICALLY UNDERSTANDS AND
AGREES THAT, SELLER DISCLAIMS AND WILL HAVE
NO LIABILITY FOR INCIDENTAL, PUNITIVE, SPECIAL
OR CONSEQUENTIAL DAMAGES ATTRIBUTED TO
THE PRODUCT DEFECT OR THE REPAIR OR
EXCHANGE OF DEFECTIVE PRODUCT. UNDER NO
CIRCUMSTANCES WILL SELLER BE LIABLE FOR
LOSS OF ANTICIPATED PROFITS.
Note: This warranty gives you specific rights. Some
states provide additional rights that vary from state to
state or province to province. This warranty does not
affect such statutory rights.
© 2018 Ferguson 03/18
1. Turn on fill switch.
2. Clean drain guard.
3. Adjust direction of fill valve.
1. Fit again according to correct
installation procedure.
2. Fit again.
3. Unpick and wash float body.
4. Refill tube should be higher than
water level.
Adjust flush valve body.
Adjust water level.
1126 10/18
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