Troubleshooting
Ice and Water
PROBLEM
Freezer door is not closed.
No indicator lights
are lit on dispenser
control
Refrigerator is not plugged in.
Fuse is blown, or circuit breaker needs to
be reset.
Power outage has occurred.
Refrigerator is in Sabbath Mode.
Ice or water are
Freezer door is not closed.
not dispensed
when pads are
Controls are in lock mode (select models).
pressed
Water tank is filling.
Ice maker has just been installed or a
large amount of ice has been used.
Water filter is clogged or needs to be
changed.
Ice maker is not
Ice maker has just been installed or a
producing enough
large amount of ice has been used.
ice or ice is
Water pressure is too low.
malformed
Water filter is clogged or needs to be
changed.
Ice maker is not
Ice maker arm is up.
producing ice
Household water supply is not reaching
water valve.
Supply tubing has kinks.
Water pressure is too low.
Check freezer temperature.
Ice bin is not installed properly.
Improper water valve was installed.
Water filter needs to be replaced.
Water filter
indicator light is
red
Filter indicator sensor needs to be reset.
POSSIBLE CAUSES
WHAT TO DO
Verify that freezer door is closed. Power is removed
from the control when freezer door is opened.
Plug in refrigerator.
Replace any blown fuses.
Check circuit breakers for any tripped circuits.
Call local power company listing to report outage.
See Sabbath Mode, page 15.
Verify that freezer door is closed. Power is removed
from the control when freezer door is opened.
See Dispenser Lock, page 15.
At initial use, there is an approximate one- to two-
minute delay in dispensing while the internal water
tank is filling.
Wait 24 hours for ice production to begin or for ice
maker to restock after emptied.
Change water filter (see page 16).
Wait 24 hours for ice production to begin or for ice
maker to restock after emptied.
Low water pressure can cause valve to leak.
Water pressure must be between 241 to 689 KPA to
function properly.
A minimum pressure of 241 KPA is recommended for
refrigerators with water filters.
Change water filter (see page 16).
Confirm ice maker arm is down. See Automatic Ice
Maker, page 14.
See Connecting the Water Supply, page 3.
Turn off water supply and remove kinks.
If kinks cannot be removed, replace tubing.
Water pressure must be between 241 to 689 KPA to
function properly.
A minimum pressure of 241 KPA is recommended for
refrigerators with water filters.
See Temperature Controls, pages 7-9 to adjust controls.
Freezer must be between -18° to -17° C to produce
ice.
See Ice Storage Bin, page 13.
See Connecting the Water Supply, page 3.
Self-piercing and
" saddle valves cause low water
3
⁄
16
pressure and may clog the line over time. The
manufacturer is not responsible for property damage
due to improper installation or water connection.
If filter is not available, replace with bypass filter.
See Water Filter, page 16.
See Filter Status Indicator Light, page 15.
Cont.
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